Mobile messaging terms

If you give us your mobile number and tick the box to receive texts, this is what you are agreeing to.

The program

Twynela sends occasional text messages about new fragrances, The Next Turn rounds, restocks and offers, plus order and delivery updates if you asked for them by text. Expect up to 4 marketing messages a month. Message frequency varies. Consent to marketing texts is not a condition of any purchase.

Cost

Message and data rates may apply according to your mobile plan. We do not charge for texts.

Stopping and help

Reply STOP to any message to opt out. You will get one confirmation text and then nothing more. Reply HELP for help, or email hello@twynela.com. Opting out of texts does not affect order emails.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon and most US carriers.

Privacy

We use your number only to send these messages and to identify you if you write back. No mobile information is shared with third parties or affiliates for marketing purposes. See our Privacy Policy.

Changes

We may update these terms; the current version is always at this address.